Privacy Policy for Neematechnologies.co.ke

Effective Date: 01/01/2020

Neematechnologies.co.ke (referred to as “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website.

By using neematechnologies.co.ke, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our website.

1. Information We Collect

We collect two types of information:

a. Personal Information

When you interact with our website, we may collect the following personal information:

• Name
• Email address
• Phone number
• Billing and shipping address
• Payment details (processed securely by third-party payment providers)

b. Non-Personal Information

We may also collect non-identifiable information automatically, including:

• Browser type and version
• Device type (desktop, mobile, or tablet)
• IP address
• Pages visited and time spent on the website
• Referring website or search engine

2. How We Use Your Information

We use the information collected for the following purposes:

• To process and fulfill your orders.
• To provide customer support and respond to inquiries.
• To send updates about your orders, promotions, or changes to our services.
• To improve our website, services, and user experience.
• To comply with legal obligations.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

• Service Providers: With trusted third-party service providers to process payments, deliver products, or analyze website performance.
• Legal Requirements: If required by law or in response to valid legal requests.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred.

4. Data Security

We implement security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of online transmission or storage is 100% secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Enhance user experience.
• Remember user preferences.
• Analyze website traffic and usage patterns.

You can manage your cookie preferences through your browser settings.

6. Your Rights

You have the following rights regarding your personal information:

• Access: Request a copy of your personal information.
• Correction: Request corrections to inaccurate or incomplete information.
• Deletion: Request the deletion of your personal information (subject to legal obligations).
• Opt-Out: Unsubscribe from marketing communications by following the “unsubscribe” link in our emails.

To exercise these rights, contact us at info@neematechnologies.co.ke.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We recommend reviewing their privacy policies before providing any personal information.

8. Children’s Privacy

Our website is not intended for children under the age of 18. We do not knowingly collect personal information from children.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically.

10. Contact Us

If you have questions or concerns about this Privacy Policy or your personal information, please contact us:

• Email: info@neematechnologies.co.ke
• Phone: +254792 880966
• Address: Ruiru, Nairobi

By using neematechnologies.co.ke, you agree to the terms of this Privacy Policy.e, you agree to this Return and Refund Policy. We reserve the right to modify or update this policy at any time, so please review it periodicall